1. It takes 24 hours to 48 hours from the time you register to receive your first meal deliver.
2. Should you need to reschedule a meal (max. limit - twice), kindly notify us 24 hours in advance or latest by 2 p.m. the previous day, failing which your meal will be charged.
3. Lunch meal box will be delivered between 12:00 noon to 1:30 p.m. Dinner meal box will be delivered between 7:00 pm to 8:30 pm. You should consume the same within 3 hours from the time of delivery, if kept in controlled cool or room temperature, away from sunlight.
4. During monsoons, or sometimes due to unforeseen circumstances beyond our control (e.g. sudden riots, bandh etc.) there may be delay in our meal reaching you. We will try our best to notify you of this delay in advance.
5. Should there be a cancellation from our end under the above mentioned circumstances, the same meal will be compensated for you on another day.